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PlusPlus
Operational
Updated: (UTC)
COMPONENTS
MAINTENANCE
ISSUE HISTORY
Components
Platform
Operational
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Provisioning & Rules
Operational
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Notifications
Operational
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Calendar & Syncing
Operational
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APIs
Operational
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Maintenance
No upcoming or ongoing maintenances reported
Issue History
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
Customer sites may be slow to load or nonresponsive
Investigating

We are currently experiencing an issue and sites may be slow to load.

(UTC)
Monitoring

Sites seem stable again. We are continuing to monitor status.

(UTC)
Resolved

We have tentatively identified the problem and deployed a fix and monitors have been stable since.

(UTC)
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
SCORM Course Usage Affected by AWS Outage
Investigating

Our cloud hosting provide AWS has had a major degradation of service. See https://health.aws.amazon.com/health/status?path=service-history

Currently the main impact we are experiencing is an inability to launch SCORM Courses - affected users may see a "Due to heavy traffice" throttling page or outright error when attempting to launch courses.

Update: AWS continues to improve although some degradation is still occuring. We have been able to reduce the latency impact on notifications we were experiencing. We are continuing to monitor and anticipate being back to normal in the next hour or two.

(UTC)
Resolved

AWS has sounded the all clear on their status page. Some of our providers still indicate they are resolving backlogs on their status pages but our customer metrics show no degraded functionality now.

(UTC)
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
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